Monday, March 16, 2009

Billing/customer service stupidity – Bell Canada

 

I noticed on my latest phone bill that i was paying $7.95/month for a long distance plan and was making 1-2 long distance calls per month. So, my plan was costing me 4-5 times what my long distance was.

So, I call Bell to have it removed. He looks at my account and tells me for about $15/month less, I can have 5 calling features if I change to a different package. Then he gives me another $5/month off because we have a Bell Mobility cell phone. Then he offers me an additional $5/month off if I commit to 2 more years with Bell.

Nice of them to tell me!!

So we now have:

  • Call Display
  • Call Answer Message Manager
  • Visual Call Waiting
  • Call Privacy
  • Ident-a-call

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